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Jarmo Hiljanen

Senior Managing Consultant

“Jarmo has over 20 years of experience in digital product and service development in manufacturing industry.​ Jarmo has ramped up the industrial internet service development twice for two listed industrial companies.”

Special skills

Project management;

  • Experienced PM with strong technical skills who aligns strategical, technological and operational targets to achieve the best outcomes

  • Leading solution, hardware and architecture design projects

Digital services;

  • Strong acumen of leading digital service business transformation from business innovation to design, implementation and commercialization.

  • Capable of formulating business models and business cases.

  • Understanding of the requirements of capturing data by utilizing various networks and integrations, field buses, edge devices and machinery.

  • Understanding of the power of data in reporting and advanced analytics.

  • Making customer’s life easier by introducing services with excellent usability and high-availability.


  • Strong manufacturing industry experience

  • Capable of introducing new businesses and services from business modelling and innovation to production effectively

  • Strong architecture design experience

  • Combines technology, people and processes to create business value​​

  • Converts complex business scenarios and requirements into robust roadmaps and easily measurable and manageable steps

Relevant experience

  • 20+ years of experience from both vendor and customer side including companies like SSAB, Metso Outotec and Ponsse.

  • 20+ years of experience in digital product and service development roles.

  • Most describing projects/positions:

    • Led a large scale IoT program including business, HW and SW development for a global rubber component manufacturer. The program enabled a new innovative service business offering.

    • Managed a digital service development for a global forest machine company. The program introduced a new digital office for forest machine entrepreneurs.

    • Jarmo helped SSAB to implement Track and Trace, including technical capabilities, competitive bidding of the visibility platform and driving onboarding of the carriers.


  • eMBA, Strategy Management, Oulu Business School, Finland

  • Engineer, Information Technology (SW), Kajaani University of Applied Sciences, Finland

  • Certified SAFe 4 Agilist (2019)

  • Enterprise Data Governance & Master Data Management Training (2019)