Elisa Luoma
Office Manager
“Elisa is characterized by excellent customer service and teamwork skills as well as an ability to create a positive environment in the workplace. Elisa’s career has been driven by her strong “can do” spirit and the ability to climb steep learning curves, which have allowed her to keep accepting new and interesting challenges.”
Special skills
Versatile knowledge of the use of various business applications
IT and administrative processes
Vendor management
Accounting and financial reporting (invoicing, payroll, procurement)
Internal communications
Event planning, coordination and management
Strengths
Very hands-on attitude, learning by doing
Excellent organizational skills gained from working in different posts with high demand for attention to details, time management and deadlines.
Strong communication skills, with very open and extrovert personality
Ability to communicate fluently in Finnish (Native) and English (fluent written and spoken)
Good IT-skills inc. M365, Collaboration tools, Wordpress, Adobe Creative Cloud, various other business applications
Excellent team worker: experiences of working within team-based cultures involved planning, organization, cooperation and commitment in large IT/business programs
Relevant experience
Elisa has nearly 25 years of experience in working at various administrative and customer service roles.
Most describing positions
Office Manager, Midagon 2020 - present
Executive Assistant, Midagon 2009 - 2019
Program and Personal Assistant, NSN
Customer Service Representative, Regus Finland Oy
Secretary, Switchboard and Receptionist, Napier University, Edinburgh, Scotland
Education
BA(Hons) Tourism Management, Napier University, Edinburgh Scotland
Elisa has also attended several seminars and courses in HR, Marketing and Branding, Team Building, Leadership, Work Satisfaction, Adobe InDesign, Office 365, WordPress etc.