Back to cases

Tamro ERP upgrade

ERP renewal to meet new legal and business requirements

Key benefits

Technical lifespan risk eliminated

New legislation requirements in place on time

New ERP go-live without business disruptions

The challenge

Tamro is the leading service provider and distributor of pharmaceuticals and health products in Finland. Tamro’s ERP solution upgrade was overdue, and the outdated system was becoming a deterrent for growth and strategic direction. At the same time, Tamro’s leadership was well aware of considerable business and reputation risks inherent in complex core system projects in the regulated pharmaceutical industry. Therefore, they wanted to ensure that the project was managed professionally and impartially.

How Midagon helped

Tamro Finland selected Midagon as the project management partner. Midagon’s project manager worked in partnership with Tamro’s development manager in all project management tasks from planning to post-go-live care, interfacing with the external system integrator team. Midagon’s contribution ensured that all practical aspects of project management were handled effectively, in Tamro’s best interest, and using best practices and extensive experience gained in other similar projects.

Project success and delivered benefits

The upgraded ERP solution went live smoothly and on schedule, and normal business volumes were achieved in the first days after go-live. Tamro’s ERP solution is a critical component of Finland’s pharmaceutical security and delivery capability. Furthermore, the successful ERP upgrade has improved operational efficiency, allowed Tamro to automate its warehouse management further and implement other strategic initiatives that are resulting in improved customer satisfaction and increased market share.

Tamro contact and project owner: Jouko Mäntylä, IT Director, Tamro Finland

Contact for more information

Paula Aaltonen

Director, Core Processes and Solutions

+358 40 844 0076