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Mia Pesonen

Senior Managing Consultant

“Senior level experience in managing ERP projects and programs, wide experience also from CRM and BC projects, also special skills in such as developing project and portfolio management processes.”

Special skills

  • Operational capabilities in delivering projects and providing service management.

  • Strong achievements in developing project and service management  processes. 

  • ERP program & project management, especially for D365

  • Contract management and bid management

  • Budgeting and forecasting

  • Overall, managing challenging projects and winning customer satisfaction


  • Systematic, effective and determined project manager

  • Ability to understand the entirety, "big picture", but also very hands on in details

  • Ability to work in a multi-cultural and multi-supplier environment with numerous partners

  • Excellent feedback in managing project teams

  • Customer and goal oriented

Relevant experience

  • 15 years of experience in large scale ERP, business and system projects

  • Leading national Income Register (Tulorekisteri) program as Program Manager

  • Wide experience from Microsoft D365 products and projects: D365 Finance & Supply Chain management, D365 CRM and D365 Business Central

  • For example multiple D365 CRM projects and continuous services to cities and municipalities

  • Experience from digital transformation projects, especially in public sector

  • Public invitation to tender processes and contract negotiations

  • Leading company level PMO practice and group of specialists in quality management processes and measuring cost efficiencies


  • Master of Science (public law) Itä-Suomen yliopisto (Joensuu) 1999

  • Sure Step certificate 2015

  • Sure Step certificate 2011

  • IPMA® Level C Sertified project manager