Process and Data Excellence
Most companies have huge volumes of data about their operations. Yet, they do not use the data to improve their operational efficiency. Midagon Process and Data Excellence service (PDE) is a data-driven process mining service to improve productivity and customer experience
It uses business process events for process visualization and analytics. With the help of detailed event data, one can discover the exact flow of the events. One can then compare the results with a company’s processes and see the deviations. The deviations are potential inefficiency points that require further investigation, for example, by root cause or other advanced analytics methods, or by traditional process analysis methods such as subject matter expert interviews
Process and Data Excellence is offered as a service and requires no IT investments. We use process mining methodology and modern analytical tools to deliver the service. Small expert team working in close cooperation with the customer guarantees accelerated time to benefits.