In business, the only permanent is change. After you have made your strategic decisions, we will support you in designing, planning and managing the transformation and enabling you to realize the business benefits on time and within budget.
Business strategy and operating model definition
Based on your business strategy, we help you to define your domain strategies by using our expertise in the following domains: sales, finance, ICT, supply chain, service operations and sourcing.
When the management has approved the strategy, we will continue the planning work by defining the operating model and/or concepts. The changes in the operating model will impact people, processes, technology and data. The business case needs to be validated for all transformation initiatives and actively managed throughout the transformation.
Program planning and design
We develop a structured transformation program plan that enables efficient execution and focuses on business benefit realization. We are often responsible or co-responsible for setting up the program management office to oversee the transformation. We also set up governance as well as monitor and support execution. With our domain expertise, we help you to gather requirements and define the required concept and architecture documentation. We also have proven methods for conducting rapid test-and-learn cycles on new technologies and processes, including proof-of-concept exercises.
Vendor selection and management
Evaluation of the vendors and selecting the right ones is vital for the success. We help you to make the right vendor strategy and selection, insource or outsource decisions, run competitive bidding efficiently and negotiate contracts with terms that enable you to execute your program successfully. Every transformation needs a strong vendor management function, skilled at analyzing the performance of all vendors and partners and the quality of their deliverables. During execution, we actively manage vendors and protect our customer’s interests.
Transformation execution
When execution starts, we will help you to lead and manage the transformation according to your implementation methodology. We suggest best practices from our methodology and continuously focus on business benefits realization.
During the implementation phase, we will ensure that the right leadership and management are in place. In addition to traditional program management discipline, we provide domain expertise, technical advisory, change management, communication. Managing the motivation and commitment of everyone affected by the transformation is essential.
Performance improvement and cost savings
If your on-going operations are not performing as expected, we will help you to identify root causes and ensure that corrective actions are put in place. Usually, technology is not the only reason for challenges, but instead, the they are caused by a combination of organizational, process and technology related issues. We can also help you to identify cost savings opportunities in your opportunities and implement the savings. We are not afraid of tying our fee on verified results.
Our guidelines
- Ensure top management support and CEO sponsorship
- Define what you are going to do, why you will do it, what the benefits of change are and what are the dangers of not changing
- Engage key stakeholders – particularly top managers – in making transformation happen
- Programs that use proven methodology are most likely to deliver the business benefits
- If you are able to change the culture, you will accelerate business benefits realization
Readings
Business Benefits Realization – Project Management White Paper
