Many of our customers have already outsourced their IT and business processes. There may still be a need for improving performance, reducing costs or changing the scope of the ongoing outsourcing services. In some cases, there is a need for terminating a challenged service. These firms also need competitive bidding and potentially transition projects to renew their outsourcing contracts or to change their current vendors.
We help our customers with first generation outsourcing cases, as well as with renegotiating the existing contracts or changing the outsourcing vendor after a competitive bidding project.
Our business process and IT outsourcing services include: outsourcing operating model and business case definition, competitive bidding, transition of services from one vendor to another, insourcing, improvement or termination of non-performing outsourcing contracts and automation of outsourced business processes with Robotic Process Automation. Our services apply to very large multi-million euro cases, as well as to smaller outsourcing cases.
We have successfully helped our customers in finance, HR and payroll, R&D, manufacturing, logistics, repair and maintenance, and IT outsourcing.