- 20 years of experience in consultative and business development roles
- Most describing positions/projects
- Senior Managing Consultant, Midagon Oy
- Director, Public Sector and Partnerships development, Fonecta
- Senior Business Development Manager, Fonecta
- Director, Pre-sales and Consulting, Fonecta
- Manager, Customer Relationship Management, Accenture
- Nokia EMEAI Contact Center operations, Concept Manager
- Nokia Networks and Siemens merger program, Concept Manager
- Large BI program for Nokia, Project Manager
- Managing a number CRM projects (telcos, media companies)
Janika Ahrenberg
Senior Managing Consultant
+358 40 171 0310
Special skills
Data-driven sales and marketing, both traditional and digital, including loyalty programs and marketing automation
Consumer and B2B data topics, regulated population and vehicular data
Developing and applying customer analytics especially in sales and marketing
Customer service, analytics, sales, marketing and customer service development programs and projects
Sales, marketing and customer strategy, sales models, sales and marketing alignment, target setting and KPI definition
Relevant experience
Strengths
- Confident in topics ranging from strategy definition to operative matters, both business and IT points of view
- Operating as liaison between organizational silos and functions with different challenges, targets and mindsets
- Working with IT and non-IT partners and 3rd party vendors (domestic and international setups)
- Working with various stakeholder groups, e.g. steering groups and leadership teams
- People and communication skills
Education
- Master of Science (Business Administration), majoring in Leadership